Empathica, Inc., a Toronto, Ontario-based leader in customer experience management software that serves over 90 of the world's leading brands, uses Makana Motivator sales compensation software to support its rapid growth. "Our workforce has grown more than 50 percent, and our sales force even faster," said Steve Prodger, VP of sales for Empathica.
"Makana Motivator really opened our eyes and helped us to design the new job roles and associated compensation plans to fuel our growth. The cost-modeling capability enabled us to easily manage to a cost structure far more effectively than the spreadsheets we previously used. Motivator also helped us tackle the sales comp challenges in a subscription-based revenue model we use as an application service provider."